Terms and conditions
By using WestBroker, you agree to the following terms and conditions governing use of the platform.
1. Service and market
WestBroker is a software platform commercially focused on Mexico’s real-estate market. WestBroker public plans, subscriptions and prices are managed in Mexican pesos (MXN). A subscription purchase is solely for access to and use of the platform and the features included in the selected plan.
2. Service description
WestBroker is a SaaS technology platform for publishing, organizing and managing real-estate opportunities. WestBroker does not participate as a buyer, seller, landlord, tenant, custodian of funds or financial intermediary in its users’ real-estate transactions. It does not receive or manage payments for property sales, rentals, deposits, professional fees or real-estate commissions. It does not replace professional legal, notarial, tax or real-estate advice.
3. Registration and account
By registering, you agree to provide accurate information. You are responsible for maintaining the confidentiality of your account.
4. Plans and payments
Plans and recurring add-ons are billed monthly in the published currency. Prepaid promotions cover only the purchased period and do not renew at the discounted rate unless expressly stated. The date of the first confirmed payment sets the monthly billing anniversary. Customers may pay through 11:59:59 p.m. on the due date; when the following day begins, a paid service that is not current may be disabled until outstanding periods are covered, except for the specific Founder 333 grace protection. A late payment advances from the last paid-through date and does not erase overdue monthly charges. When a month does not contain the same calendar day as activation, the due date moves to that month’s last calendar day. Courtesy access is never automatic and may only be granted manually by the Super Admin. Payments are non-refundable except where applicable law requires otherwise.
5. Founder 333
Founder 333 is limited to 333 numbered spots. Its base price is MXN $499 per month. From October 1 through 31, 2026, quarterly, semiannual or annual periods may be purchased at the published total and discount; those promotions cover only the paid period. Founder includes all WestBroker modules, up to 100 active properties, up to 10 users and Branded App with no additional setup or monthly charge while the Founder membership remains active. A failed renewal attempt does not remove the benefit immediately: after the already-paid period, a 7-day grace period applies to bring billing current. If the customer voluntarily cancels renewal, access continues only through the already-paid period and the Founder benefit is then lost; later re-entry may only occur through the waitlist and the allocation mechanism then in effect.
6. WestBroker Branded App
WestBroker Branded App is normally an add-on separate from the main plan. The published offer is a total MXN $199 payment for the first 12 months, with no setup fee and no automatic renewal. Any later renewal must disclose its price and require authorization before charging. For an active Founder 333 membership, Branded App is included at $0 extra and follows that membership’s status. Outside Founder 333, the App activates only after payment is confirmed. Installation depends on compatible device and browser capabilities.
7. Published content
You are responsible for the content you publish. False, misleading or illegal content is not allowed. WestBroker may remove content that violates these terms.
8. Partner attorneys
WestBroker may connect you with partner attorneys. Fees, terms and scope are agreed directly between the parties. WestBroker does not guarantee legal outcomes.
9. Privacy
Personal data is handled according to our privacy policy. We do not share information with third parties without your consent.
10. Jurisdiction-specific obligations
Users are responsible for complying with the tax, commercial, professional or regulatory obligations applicable to them in their own jurisdiction. This provision does not limit or replace any obligations legally applicable to WestBroker as the service provider.
11. Changes
WestBroker may update these terms. Changes will be posted on this page and take effect when published.